FAQ – kindle, nook

If your enquiry is not stated here, drop us an email:

Q: How do i purchase the latest version or generation of the tablet and e-Book reader from Gadget 4 Sale?

A: Gadget 4 Sale tablet and e-Book reader are all latest version/ generation. We do not keep any old generation devices such as Kindle basic genaration 1 or Kindle Paperwhite generation 1 & 2, etc.

Q: Which e-Book reader is worth to purchase?

A: Both devices for Kindle and Nook are worthy to buy. It depends on your needs and your budget. For e-Book purpose, we recommend our consumer for Kindle, Kindle Paperwhite or Nook GlowLight Plus.

For budget savings, Kindle (come with touch) or Kindle Paperwhite is recommended.

For more feature, we recommend a Kindle Oasis or Kindle Voyage.

faq

Q: Which tablet is worth to purchase?

A: It depends on your needs and your budget. For lower budget, we recommend our consumer to look for Fire HD 8 which come with a good specifications.

Q: How to purchase/ order a Nook or Kindle device?

A: You can purchase/ order your Nook, Kindle, Fitbit or LG Tone Infinim Headset through our contact page.

Q: How long will it take for the pre-order device?

A: All pre-order device will take about 3 weeks. Customer will be notified if the device require a longer period/ time via text message or email.

Q: How do I differentiate a tablet and e-Book reader?

A: A tablet are known as a mobile computer with larger screen, touch screen which include Fire HD 8, Fire HD 10 and Fire HD Kids Edition. A e-Book reader come with smaller size screen where reading is the main priority, such as Kindle, Kindle Voyage, Kindle Paperwhite, Kindle Voyage, Kindle Oasis and Nook GlowLight Plus. 

Q: Can Gadget 4 Sale help me to jailbreak/ root my device after i purchase it?

A: No. Gadget 4 Sale will not have the authority to open consumer device and we do not recommend our consumer to jailbreak/ root their device. Once the device has been jailbreak/ root, the one year warranty will be void

Q: How do i make a payment on the device i bought?

A: Payment can be made via cash or bank transfer. Please refer to our terms and condition

Q: How long it takes for the device to reach to me?

A: You can get your device after we receive your order. Consumer will be giving a notice of 3 weeks or more if the device is out of stock and of course we will inform you once the device is ready.

For courier procedure, customer will receive the courier number notification from us after we send it through to the courier services company. This is to let our customer know and prepare to get their device on the next day.

Q: What i need to do if my device is not working once i have unboxed it?

A: Any defects, consumer can return the device to us if it is still under warranty.

Q: How to activate and register my device?

A: There is a manual found in the device itself once you switch on your device.

Q: After purchase has been made, do i get any receipt from Gadget 4 Sale?

A: Yes. Only upon request.

Q: What i need to do if my device got problem after a week or a month?

A: Any problem with your device, suggested our consumer to call Gadget 4 Sale for a check out before we send back to the manufacturer. But please make sure that your device are still under warranty.

Note: There will be no warranty offered after the device purchase more than one year OR if the device been jailbreak/ root

Q: How long it takes for replacement issue?

A: 3 weeks or longer. It is up to the problem face by the device. Consumer will be contact by email, text and call.

Q: Is there a casing and screen protector provided in the purchase?

A: No. But we do sell both Kindle and Nook case and screen protector separately. Case and screen protector are all upon request.

Q: Are Kindle Touch still available?

A: No. Kindle Touch has been discontinued by Amazon and it has been replace with the new Kindle, Kindle Paperwhite and the advance Kindle Voyage and Kindle Oasis.

Q: What is the different between the normal Kindle Paperwhite and Waterfi Waterproofed – Kindle Paperwhite?

A: Waterfi Waterproofed – Kindle Paperwhite are heavier than the normal Kindle Papaerwhite with 0.3 inches thick and weighing less than 8.7 ounces and it is waterproof of course. The other specifications and details are exactly the same as the normal Kindle Paperwhite version.

Q: What about the warranty between the normal Kindle Paperwhite and Waterfi Waterproofed – Kindle Paperwhite?

A: Waterfi Waterproofed – Kindle Paperwhite provided by the company ‘Waterfi’ itself  and it is still remain 1 year warranty period.

Q: I have contacted Gadget 4 Sale lately but i do not get any reply from the team?

A: Please make sure that you do contact us through our website and the email you enter is correct. Email sent to gadget4sale@aol.com is no longer in use (as of April 11, 2014). Gadget 4 Sale email and text reply will not take more than 2 days

 

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